Getting your child to school safely matters. If you live in Manchester, you might get help with travel costs. This guide explains who can apply and how to do it online.
Contents
What Is School Travel Assistance?
School travel assistance is help from the council to cover transport costs.
This could be:
- A free bus pass
- A seat on a school taxi or minibus
- Money to help with fares
Help is for children who meet set rules. You must apply to see if you qualify.
Who Can Get Help?
Not every child will get travel assistance. Your child must meet certain conditions.
The main rules are:
- Age: Between 5 and 16 years old
- Distance: The school is over the set walking distance
- Needs: Your child has a disability or special need
- Safety: The walking route is unsafe
The set walking distances are:
- 2 miles for children under 8
- 3 miles for children 8 and over
If your child has an Education, Health and Care Plan (EHCP), they may get extra help.
What Counts as the Nearest Suitable School?
The council only helps if your child goes to the nearest school that meets their needs.
If you choose a school further away without a good reason, you may not get help.
Faith schools count in some cases, but you’ll need to show why they are the right fit.
What Documents Do You Need?
Before you apply, get these ready:
- Proof of address (council tax bill or tenancy agreement)
- Proof of benefits (if you get free school meals or income support)
- Your child’s birth certificate or passport
- Medical or special needs documents (if relevant)
Make sure all scans or photos are clear.
How to Apply Online
You can apply on the Manchester City Council website. Here’s how:
- Go to the School Travel Support page.
Search “Manchester school travel assistance” in Google to find the right link. - Create or log in to your online account.
You need an account to start an application. - Fill out the form.
Give details about your child, school, and why you need help. - Upload documents.
Attach clear copies of the paperwork you collected. - Check and submit.
Make sure everything is correct before you click send.
You’ll get a confirmation email when your form goes through.
What Happens Next?
The council will look at your application. This can take a few weeks, so apply early.
If they need more details, they will contact you by phone or email.
Once a decision is made, you’ll get a letter to confirm if you’ve been approved.
What If You Are Turned Down?
If you don’t agree with the decision, you can appeal.
The letter will explain how to ask for a review. You usually have 20 working days to do this.
When you appeal, include any extra evidence that supports your case.
How Long Does Support Last?
If you get travel assistance, it will last for the school year.
You need to reapply each year. The council will contact you when it’s time to renew.
Extra Help for Special Needs
Children with special needs or disabilities may get extra support.
This could be:
- A place on a special bus or taxi
- An escort to help them travel safely
- A personal travel budget
The council will assess what is best for your child.
Tips for a Smooth Application
- Apply early: Start before the new school year if you can.
- Check details: Make sure your documents match your current address.
- Keep copies: Save all paperwork and emails in case you need them later.
- Stay updated: Watch your email for any messages from the council.
Contact Details
If you need help, you can contact the School Travel Team:
- Phone: 0161 234 7788
- Email: hometoschool@manchester.gov.uk
- Website: manchester.gov.uk
Staff can answer questions or help you with the online form.
Final Thoughts
School travel assistance can make daily life easier for families. If you think you qualify, take time to apply online.
A little planning now can save you stress later. Check the rules, get your documents ready, and start your application in good time.
Manchester City Council is there to help you through each step.
